March 31, 2020

To all of our valued customers,

We know you all aware of the current circumstances with COVID-19 and whilst we have tried out very best to accommodate your orders to keep you crafty at home, we have made the decision to furlough a number of staff with effect from 1/4/2020. Many of our wholesale customers have closed or are in the process of closing which means we cannot justify operating a full staff team at this time.

We will be operating with a small number of key staff members to maintain customer service and this will be reviewed on a weekly basis. We will keep you up to date with any changes that are made. Orders can still be placed via the normal method and we will endeavour to advise you when these can be fulfilled. We will continue to offer this service for as long as it remains viable during this challenging time. If you have any urge matters, please contact our Group CEO, Glyn Welsby. 

We would like to thank you for your support during this time and send our best wishes to you, your colleagues and your families. We hope that you take this time to spend with your loved ones at home and reflect on the positives. We look forward to resuming full operations when we reopen.